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Employee spotlight with Michael Saiki, Account Manager

Jacob Roseburrough
Jacob Roseburrough Director of Marketing

Can you tell us about your role at WarehouseQuote?

I am a Process Improvement Technician on our Continuous Improvement team. I work to identify opportunities to increase efficiency through the implementation of Lean Processes and Automation. The Continuous Improvement team is new to WarehouseQuote (established early 2023) and I believe the potential of our team is limitless. I’m excited for the opportunity to build something amazing!

What does your typical workday look like right now?

My typical workday starts by reviewing our existing and upcoming projects. Each project goes through different phases towards competition and execution, and we generate projects through observing existing processes or through automation requests generated by our Operations team. My role also works through UAT (User Acceptance Testing) for all the enhancements our IT team builds. 

Before taking on the Process Improvement Technician role, I was an Account Manager on our Operations team where I worked closely with our clients and warehouse partners.

What’s your ‘why’ story?

Warehouse Quote provides quality of life to their employees, along with the growth potential and development for my career. As a company we practice “Work-life integration”. While other companies preach work-life integration, WarehouseQuote facilitates that. In my short time here my work and personal life have improved. 

How did you get to where you are today?

I have worked in management most of my career in fast food, retail, logistics, and warehousing. The majority of my career was spent as a supervisor at UPS and Advance Auto Parts where I gained leadership experience in operations, HR, training and development. Working in warehousing during the pandemic supply chain crisis gave me valuable experience that set me up well for my time at WarehouseQuote. At WarehouseQuote I started as an Account Manager, shortly after I was given the opportunity to join and help build the department I am in now.

What excites you about working at WarehouseQuote?

WarehouseQuote is the most unique work experience I have had. The incredible benefits aside, the culture is second to none. I am surrounded by incredibly competent people who are working to provide an exceptional work product. Everyday I come into work, I know I have to compete. The culture challenges me to be a better version of myself. There are habits and traits I have developed from previous jobs that frankly, are not good enough for the culture we have here. It pushes me to improve my work ethic, expression, and relationship with my peers. Our leadership is always available and willing to invest the time you need from them. There is no place I would rather work, and I have never been as fulfilled in my work as I am here. I am personally invested in the performance of WarehouseQuote. 

Any tips for aspiring WarehouseQuote team members?

Read the book “Traction” – by Gino Wickman, before or soon after you start. This book was suggested to me before I started, and I found it extremely helpful in understanding the culture and practices of WarehouseQuote. I found understanding the culture of WarehouseQuote was pivotal to my onboarding experience and helped me form my expression to mesh well with the culture at WarehouseQuote. 

Embrace the challenges the work here brings by following the CORE principles. My personal mantra when facing new challenges here is ‘Be comfortable with being uncomfortable’. We are paving the way for a new type of business, many of the challenges are things we have never faced before. When we encounter new problems as a company, we run at them.

What do you enjoy doing in your free time?

In my free time I enjoy being outside, watching Minnesota Vikings football (life is a little empty during football offseason), researching random facts and watching educational videos on YouTube. I enjoy traveling and spending time in quiet thought as a form of meditation.

About WarehouseQuote

WarehouseQuote is a managed warehousing solution helping middle market and enterprise businesses scale their warehouse operations with precision. Through our 3PL warehousing and fulfillment network of 250+ facilities, integrated technology platform, and in-house supply chain expertise, we enable businesses to design efficient fulfillment networks connected by a single technology platform. Hundreds of B2B and B2C businesses like Chatime, Joyride, Benitago Group, Big Ass Fans, and Mighty Good Solutions use WarehouseQuote to scale, streamline, and optimize their warehouse operations.

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